I will make sure I do not use them again. Trying to run a truck down when you are nearly 9 months pregnant with no resolution *** me off! I called
customer service immediately having actually saw the truck and instead of them trying to successfully track down the truck they give me reasons that it may not be the guy - Please I was looking at the door tag and the time. Does
Fedex think I'm stupid! I suggest they work on
customer service. I work and sitting with the door opened to see
Fedex (with no ETA of course) is not feasible! Don't their trifling azzes have
cell phones. Don't they think it's a problem when a customer calls less than 10 minutes after the "supposed" delivery attempt!
1. Written by Hate FedEx, on 15-09-2008 17:10
I despise Fedex for home delivery. If there is any choice other than Fedex for package delivery I will request it because it always takes several extra days for me to get any package by this service. Generally I end up having to pick it up myself from these a-holes, after getting some snotty customer service when I try to figure out where the package is.
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2. Written by Fedex is terrible, on 23-08-2008 09:43
Fedex needs to get its delivery right. I stayed home all day for delivery of a package which required a signature. My car was parked at the house with the front door open so they could see through the glass. I kept going out the front door checking but no Fedex. After no delivery truck, I went outside and walked around my house. Door tag stuck on side door. They didn't even ring the door bell.
I always try to avoid having anything shipped to me by Fedex. This is not the first time. Another time, the truck never came out....too much to deliver and went back. If coming by Fedex I suggest having them hold package and go pick it up like I am doing.
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